Great place, the staff is very professional and friendly, Patrick the person who took care of me, explained how long the work would take, at 9:30am I was out of there. Great experience
Great service. Didn’t have to wait long. Pleasant personnel. Not too expensive. Gave me a loaner car so I could get to work. Saved me money.
My daughter called me Christmas Eve late, Dad my car won’t start. So i go to get her, by the way it’s 18 degrees outside. I said we will come tomorrow and jump it. Now it’s Christmas Day, no one’s open. I look at Acuras website and see the battery is covered, it’s a 2019 with 33k. I was pleasantly surprised, called Elite Acura in Maple Shade on Monday and got a 7:30 appointment on Tuesday morning. I dropped it off and was greeted by Greg Kearney, he was a gentleman from the start. He said he would ...
I have my MDX in for service . Jon was my advisor. He was great, helpful, friendly . Alway keep you update on the situation
Great service fast polite very helpful and friendly was concerned that I get the best rate welcomed me to call for any help I need
They were upfront and helpful in helping me understand the repair costs and options for my older car. They even got pricing for me that was outside their service / dealership in order to lower the cost.
Went in for an service and staff was great. While waiting they provided coffee/water. I will def be going back when my lease is up.
This is a great dealership. Scott was great. Would recommend to everyone. Had been to other dealerships that I didn't like. This one was great to deal with start to finish.
My Experience Was great Saleman Scott was Great help and provide Me with All the need to Know on purchasing My next vehicle. Very pleasant experience overall.
Excellent service with comparing price match deal Jonathan provides great service and follow up with processes Will do business again with Elite and recommend to another
Prompt and very professional service. The dealership gave me a heads up that I’ll need new tires and brakes in the near term but no pressure to do it at that visit.
This Acura service department is excellent They go beyond to make sure you are Completely satisfied. Jonathan Lathers My service consultant was really great 😊 Migdalia
Excellent service, as usual. Pat was my rep, and is always efficient. We have 2 Acura's, and will always stick with the Elite dealership. Service always friendly. Sales Dept, with Joe, always keeps us informed.
As usual, Pat Flaherty provided me with excellent service. Whenever I go for me service with Pat as the service consultant, I am relaxed knowing that I am in good hands. I enjoying working with Pat.
I was running late today for my appointment and the service center told me to come in anyway. I got a free oil change, they washed my car and did an inspection. I was done in less than an hour. I would take my car anywhere else!
Wow! One thing is to be taken care of when you have an appointment. Today I was stranded by an electrical shutdown in my Acura hybrid RLX. My friends at Elite Acura fit me right in. Giovanni Paparo from whom I had bought my car years ago, lent me his personal car (no loaners were available) so I could run some errands. Meanwhile, Daquan Rogers fit me into the technicians' busy schedule. My issue resolved, I left with a freshly washed car and a smile on my face. Elite Acura turned my day around!
Attentive to me the customer . Expert service on the car. Polite. Friendly. Work done quickly. Willing to go above and beyond to assist the customer.
Wow! One thing is to be taken care of when you have an appointment. Today I was stranded by an electrical shutdown in my Acura hybrid RLX. My friends at Elite Acura fit me right in. Giovanni Paparo from whom I had bought my car years ago, lent me his personal car (no loaners were available) so I could run some errands. Meanwhile, Daquan Rogers fit me into the technicians busy schedule. My issue resolved, I left with a washed car and a smile on my face. Elite Acura turned my day around!
Giovanni was great to work with! He made my buying experience seamless. The price was the price, and the car was just as presented online. Giovanni helped me to return my Enterprise rental vehicle, and then we were on our way. I would recommend Giovanni and this dealership to anyone!
Service was easy to arrange and my service advisor went above and beyond seamlessly. Highly satisfied all around. This dealership consistently delivers at highest level with a smile.
Every Acura I've had was purchased from Elite and all my services are done here will always be a valued customer. Always pleased Good work
I have been coming to the service department for over 15 years and never had any issues. Their service coordinator are always helpful respectful. They provide great customer service.
The Service Representative was very professional, knowledgeable helpful and kind. I've bought 4 Acuras' from Elite and plan on buying another one soon. They treat you with courtesy and respect. That's why I buy my Acuras' from Elite.
Amazing service as always. We have had 9+ cars from this dealership and their service makes it hard to imagine going anywhere else. Scheduling is easy and the staff and their work is professional, prompt, and expertly completed
I’ve been having my car serviced by Elite Acura for over 5 years now. Staff is always friendly and helpful. They are very thorough with their multi-point inspection and recommended services. I never feel pressured to get the work done there. It’s always smart practice to compare prices against other service shops in the areas. The quality and efficiency that Elite Acura puts into their work is worth the money. Shout out to two of their amazing service reps, Asa and Daquan, who provided great customer services.
Great service and quick. A.D. kept me informed during the service process -friendly and professional. He had a car loaner ready when he realized it will take a little longer to service my car. The whole process was efficient and delivered with care. Thank you.
Have purchased several Acura's over the years and this was my first experience with the Service Department at Elite Acura. Jonathan was great to work with. Was able to obtain a same day appointment, prices were fair and my RDX was serviced in a timely manner. Would definitely recommend.
Pat Flaherty was very attentive, taking the time to listen to all issues, review prior service history and timely follow up on all service recommended repairs. He also suggested applying for a Sunbit account which made the unexpected repairs possible. Only issue is with extended warranty that doesn't appear to cover anything!
They really know how to keep a customer A little kink with the phones but it’s getting better Service dept is the BEST EVER! Kudos to Daquan
Pat Flaherty at the Maple Shade dealership is always so professionally, compassionate and a pleasure to deal with. Would recommend Going to Pat with any of your service needs
Service department is great! Always pleasant and helpful. They get you in and out quickly and listen to any concerns. I Highly recommend this dealership
Excellent service! Very professional and pleasant , I would highly recommend Maple Shade Acura for buying, service ect. They also do a complementary car wash with any service !
Very welcoming Team Gio the salesman was helpful and every way he made our buying process very easy and stress free if you’re looking to buy definitely reach out to elite acura AND ASK FOR GIO !!!
My Experience at Elite Acura was Excellent! The Staff is welcoming and very kind. They are knowledgeable about the vehicles they sell.. No hassle, my wife and I were in and out! Thank you so much to the Salesman Giovanni aka Gio!! He's the best! If you go to Elite ask for Gio
Brought my vehicle in for service and everything was taken care of quickly and without any issues. They did a professional job and I definitely would recommend Elite Acura.
In and out in 42 minutes for an oil change and tire rotation. As usual a great experience at Elite Acura. This dealership is topnotch.
Pat is a great person. He doesn't just provide good service, he's genuinely a good person. Great job Elite Acura in finding and hiring genuinely great people because they will ultimately provide great service.
Staff have always been courteous and welcoming. I’ve always been satisfied with the service that I’ve received. Very satisfied customer! Facility is always clean and comfortable.
John is AMAZING. There was an issue with scheduling and he took care of me. He made sure that I received the needed service for my car in a timely manner. He was patient, kind, and professional. I was treated as a valued customer and will continue to use Elite Acura based on this experience. Thank you for everything, John!
Ryan did an excellent job helping me with my car. He was very polite and explained things carefully with regard to my repairs. I highly recommend Elite Acura service department.
I always get my Acura serviced here and it’s always a great experience. Rich listened to my concerns and made sure everything was looked into. My car was taken care of without much of a wait. Great muffins and coffee too!
The place has the best customer service hands down! I always go here for oil changes and today I learned that my car was leaking oil. Found out it is covered under factory warranty and it will be fixed. The gentleman that helps me was so kind and really went above and beyond to take care of the situation. Thanks again!!
This was my first time at Elite and the service was awesome. Everyone I came in contact with were welcoming and extremely nice. DaQuan Rogers was awesome and explained everything in detail and the service was quick and efficient. I will be using Elite to service my Acura MDX going forward. It's worth the trip from Philadelphia!
I have been going to Elite Acura since 2012. Today my service advisor was Ryan and his attention was commendable. Ryan informed me of what was needed for my car-which I appreciate. Needless to say, I will always go to Elite for all of my car’s maintenance.
I always have my maintenance at Elite Acura with service adviser, Patrick Flaherty. Patrick always provide excellent support and he is my go to service adviser. Good job Patrick!!
Responsive, thorough, and expedient. I will continue to get my two Acuras serviced by Elite. Always a great experience for me at Elite Acura. Recommended.
This the 2nd time I purchased from Scott Goldberg and have had a pleasant experience each time. He explains everything in detail and answers whatever questions I have.
Excellent service. They check everything properly and discuss the options. I was very satisfied with the interaction and would wholeheartedly recommend using their dealership repair services.
Amazing service that was quick and convenient! They treat you very well and get the job done within a reasonable time to sit around 10/10.
Good service. Very accommodating. Jon took care of my needs and is to be commended. He even got me a ride to pick up my car.
Always a great experience when I bring my car here for service, professional staff are friendly, services timely and the waiting area is comfortable. They keep my car in good working order.
Happy with my service Top quality service, friendly staff, turn around time as promised, loaner car process was quick and simply. Atmosphere also good. No headaches waiting for staff to assist you
Jon Lathers, my advisor, was great. He listened to the problems, he offered solutions and went over in detail what my options would be and their costs. When I was told I had to leave the car, he offered me a loaner free of charge. When my car was ready and I picked it up, I noticed when I got home that the backup camera was not working properly so the next morning I called Jon and he told me to bring it over and that he would try to fix it. Later that day I did return once again ...
Always professional, courteous and informative. They provided a loaner which enabled me to get to work on time and was very convenient . The waiting area is always clean and offering snacks adds to the comfort.
Friendly, courteous, received intermittent updates on status of repair issue (battery). Comfortable environment. highly recommend
Elite Acura provides outstanding service. I received a quick appointment and my loaner car was available. I was informed about the services for my 2012 MDX. The 2021 RDX loaner was great! I'm considering buying one.
Excellent attentive service by the service professional regarding my Acura MDX. service was prompt and the service professional showed me some tips I wasn’t aware of. Very pleased
Staff we’re great and extremely Friendly they went over beyond what was requested Dealership provided a very professional experience I would recommend to everyone I know
Service was excellent. Staff was pleasant to work with and very knowledgeable I completely trust them taking care of my vehicle and yes I would use them again and recommend them to others .
Loaner vehicle was available and my car was serviced and ready on time. Great service
I love Elite Acura in Maple Shade, Ryan Campbell was my service guy. He was awesome! When I picked up my car he went over everything that was done and even added a discount. I typically ask for DaQuan is also great, he was off the day I came and I’ve watched him grow from washing my car to being promoted to service advisor. And they have a great manager Brian..
Very helpful and knowledgeable. It's going to elite accurate always friendly helpful customer service
Service was well-organized and efficient, as was communication after the all-points inspection. I would recommend this dealership for sales/leases and service. Overall positive relaxing experience.
Thank you Rich for your excellent customer service and listening to my concerns regarding the 2017 MDX I had purchased at another dealership and for going the extra mile in offering to discuss the issue with them.
Customer Service is always on point. I have never been disappointed in the 5 consistent years I’ve been returning for service.
Thank you Pat for your professionalism and excellent customer service support. The entire service department are always courteous and accommodating. This makes for an excellent experience.
We’ve used Elite Acura service for many years consistently great. Our service advisor, DaQuan is exceptional. He’s trustworthy, professional , knowledgeable, patient, and accommodating. He listens to the customer. We would recommend any day. Great representative for Elite
Great service from my service advisor Patrick he kept me updated with the status of vehicle as it was being serviced.
Had a great service experience on May 2, 2022. Advisor DaQuan and tech Emily made it a great experience. No pressure, and timely service and reasonable prices while I waited. Keep up the great work!
Worked with Pat Flaherty for service and was impressed with his knowledge, understanding and patience. Overall, an exceptional experience.
Service experience was five star. Been doing business with this dealership for 20+ years. They never disappoint. In and out with within the expected time frame.
The customer service is like no other! Not just talking about the day I purchased my vehicle but every time I’ve gone in for maintenance or issues they’ve treated me like their only customer.
I went to oil change on Monday 4/11 with the online appointment. Service representative is very kind and service was done rather quick. Car wash after the service.
They worked diligently and made sure I got my car fixed in a timely manner. The staff was extrem helpful and answered any questions I had. The waiting area also has good wifi and many complimentary snacks are available as well.
Good service and great customer service. They get the work done fast and work with the customer. They are fair and they take care of their customers.
Excellent service as always. The staff were professional, friendly, knowledgeable, and competent. Scheduling was quick and easy and the service was completely promptly. I wouldn’t go anywhere else
Emily Manka was courteous, friendly and knowledgeable from start to finish. She was great to deal with. The private waiting rooms were fantastic especially in these times.
Working with Ryan Campbell was a pleasure and kept me informed on when my vehicle will be done.
The employees are very friendly, polite and well spoken. They take their time and never rush you to make a decision.
Gary Band was my sales rep and he made my experience super easy. He was willing to work with my schedule for a test drive. He came in on his day and got me the best number possible for my new car.
Had an intermittent issue with infotainment screen blinking. Initially the problem wasn’t present so they kept my car overnight and were able to replicate the issue and fix it. Super service from Ryan and the service team!
Always courteous and do a good job. Usually the job is done within time given.
I am Always pleased with their service care and understanding of my vehicle thank you
This is not a great time to buy a car, but Sean at elite Acura me the experience the best it could be! So happy with our new Acura!
I had A12 noon appointment. On arrival Rich welcomed me right away to the facility. He processed my request right away and kept me informed throughout the process. Waiting time was decent.!!!
This dealership service is exceptional. Their staffs are very professional and and you feel welcome
Great service today from Ryan at Maple Shade NJ Acura. Warranty honored to replace a battery. Car returned cleaned and ready to go.
One stop shop for me whenever dealing with a car and i cant find the issue they always do. Great customer service snd turn around time is always super fast which is lovely. Will continue to come back to elite acura and continue to recommend. A+++
Excellent service, fast turnaround time. I scheduled online for an oil change with a loaner car. My serviceman Rich and the lot attendant Alex made the process seamless!!
Julie was great. She made it work for us. We walked out with the car we wanted at the price we wanted
Richard and Brian were amazing to deal with and the service they provide was great, awesome place to go and car serviced, amazing people and company
Good evening I recently dropped my Acura off for service and the young gentleman who handled my service was nothing short of Excellence! I believe his name is DaQuan Rogers. This man always goes above and beyond what is expected and he's not only an excellent service representative, but he has high emotional intelligence, which is hard to find. If and when I upgrade to a new Acura it's because of the great service this man has always provided. It's always nice to see people who care about people. Thank you
Elite Acura’s service department is wonderful. They are very honest and their communication is clear and helpful. They take a lot of pride in what they do.
Just had my car serviced. Called on a Friday and got a Saturday afternoon appointment. Wow! The dealership is spacious and waiting area is comfy and clean. The service associate explained everything in detail. The best experience I’ve ever had getting a car serviced. Will definitely be going there for all my future appointments.
Clean Excellent customer service I’ve been going there for 10 years Courteous The service team is one of the best
Excellent place to buy a car! Tim Winter is a great salesman and very professional.
Julie was great. She helped and was really kind. Please give her a bonus. Thanks
Our experience with Elite Acura was great! Julie was very helpful. I'm loving my new car.
Elite Acura is so convenient. Todays experience with Daquan was smooth as silk! He is a total gentleman. Everything was explained to me and ready as promised, including the paperwork. They dealership service is so much improved over the past 2+ years. Daquan thank you, see you mules down the road 👍
The service here was top teir! Daquan helped me out as soon as I stepped foot through the door. Nicest dealership experience ever